Emergency Room Alternatives
If you believe you need emergency care, call 911 immediately, or go directly to the nearest emergency room. For non-emergency care, you can get the help you need through these resources:
- LiveHealth Online. Speak with a U.S. board-certified doctor through an online video chat on your computer or mobile device.
- Anthem 24/7 NurseLine. Available 24 hours a day, 365 days a year, Anthem 24/7 NurseLine takes the guesswork out of health problems. When you call, you get instant access to registered nurses who can help you deal with medical issues 24 hours a day, seven days a week. Call (800) 700-9186 for immediate answers to your questions.
- Urgent care. Instead of going to the emergency room, consider visiting an urgent care center. It can save you time and money. To find an in-network urgent care center, search anthem.com/ca, or call Anthem 24/7 NurseLine at (800) 700-9186. If you’re an Anthem HMO member, be sure to visit urgent care centers that are in the HMO network to avoid a big bill.