Headspace Coaching, Therapy and Psychiatry

Unlimited Text Support

Get unlimited text-based support from behavioral health coaches anytime, anywhere through the Headspace app — whether you’re in bed at 2 a.m. or taking your lunch break.

In addition to coaching and self-care resources, you can access up to 15 sessions of video-based therapy and psychiatry, and you can use these sessions whenever you need them, including weekends and evenings. If your coach recognizes that you may benefit from clinical support, a licensed Headspace therapist or psychiatrist will become part of your care team, and your coach will continue to support you during and after you receive clinical care.

Coaching Versus Therapy

Coaching is a collaborative process in which you and your coach work together to create an action-oriented plan to focus on the present and align on what you want to accomplish in the future. Coaches empower you to discover your full potential by encouraging you to identify small steps you can take to achieve your goals. Your coach will help you make adjustments as needed to keep you on track. Coaching happens through private in-app text-based chats with your coach.

Therapy consists of sessions with a licensed clinician to help you address ongoing psychological symptoms or patterns of thought, behavior or emotion that no longer serve you. Therapy allows you to dive deeper into past or present issues to make positive change in your life. Therapy sessions happen via live video chats.

Meditation and Mindfulness

Stress less and sleep more with access to meditation, sleep support, and mindfulness exercises right at your fingertips. Explore hundreds of guided exercises for meditation and mindfulness, and learn how to manage stress, bounce back from challenges, sleep soundly, and build healthy habits.

What You Pay

You and your dependents age 18 and older pay nothing to access the Headspace service. Plus, you have unlimited access to coaching via text-based chats and self-care resources. Video-based therapy and psychiatry services are also covered, up to 15 sessions per person, per year.

When you’ve completed the therapy or psychiatry sessions, you may continue your therapy through Headspace. If you choose to continue, the Headspace Member Support team will set up your account to bill your insurance going forward or discuss self-pay options with you. You will be responsible for copays, coinsurances, and deductibles, depending on your health plan.

If you need additional therapy and psychiatry sessions, chat with Member Support within the app or email caresupport@headspace.com. Member Support can help you understand other options for care available through your health plan.

Accessing Headspace

UCLA and UCI

• To enroll, enter your last name and PlanSource Subscriber ID.
  • UCLA: To find your Subscriber ID, log in to PlanSource. Click on Profile > My Profile, then scroll to the bottom of the page. Your Subscriber ID will be listed under your Hire Date.
  • UCI: To find your Subscriber ID, contact your GME program coordinators.
• Download the Headspace app: App Store| Google Play

UCSD, UCR, UCD and UCSF

• To enroll, enter your last name and PlanSource Subscriber ID.
  • To find your Subscriber ID: Log in to PlanSource. Click on Profile > My Profile, then scroll to the bottom of the page. Your Subscriber ID will be listed under your Hire Date.
• Download the Headspace app: App Store| Google Play

Enrolling dependents*

• If you’ve already enrolled, log in, enter your family member’s email address and click Send.
• If you’re in the app, tap the profile icon on the far right. Scroll down to Refer household members and tap Send Invites. Enter your dependents’ email addresses.

*Dependents ages 13–17 must be referred into care by their legal parent/guardian. A consent form must be signed before the teen can receive care.

Headspace Therapist or Psychiatrist (Without Coaching)

Coaching is the ideal place to start for most members. However, for deeper emotional challenges, your coach may expand your care team to include a licensed therapist or psychiatrist via video appointments. If you feel that clinical care may be helpful to you, chat with your coach about it during your first session. Your coach can connect you to Member Support to help you get started with a clinician.

After you meet with a therapist or psychiatrist, we recommend chatting with your coach, who can help you make progress between therapy or psychiatry appointments. Your coach will also be able to support you when you step down from clinical services.

Questions?

Contact the Headspace Support Team by email at caresupport@headspace.com or through the app. Headspace’s hours of operation are Monday through Friday from 5 a.m. to 8 p.m. PT, and Saturday and Sunday from 7 a.m. to 7 p.m. PT.