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Get Care

Inside California

  • At a UC Medical Center
  • From an Anthem provider. Log in to Anthem to find an Anthem PPO or Anthem HMO provider. Or, call Anthem.
    • PPO members: Call toll-free (833) 674-9256.
    • HMO members: Call toll-free (833) 674-9257 Monday through Friday, 8:00 a.m. to 8:00 p.m. (Pacific).

Outside of California

  • Anthem HMO: Except for emergencies, all care must be coordinated through your primary care physician (PCP).
  • Anthem PPO: If you're enrolled in the Anthem PPO, when you’re working or traveling outside of California, you’re covered through the BlueCard® Program. There is no coverage outside the U.S.

The Anthem PPO gives you access to care across the United States through the BlueCard Program, which includes 92% of U.S. doctors and 96% of U.S. hospitals. You are not required to use a BlueCard provider; however, you’ll pay less when you do because services received from BlueCard providers are reimbursed at the in-network level of coverage.

How It Works

  • You must first meet your plan’s deductible. Then the plan pays the same percentage of the cost for covered services as if you were at home.
  • There is no charge for preventive care.
  • You can see most types of in-network providers without a referral. However, some specialists—as well as certain treatments and procedures—may require a referral or prior authorization before your first visit. Learn more.
  • If you seek out-of-network care, you’ll need to submit a claim, and you’ll pay a higher deductible and a greater share of the costs.

With BlueCard, you can:

  • Access care across the U.S.
  • Go to most types of providers without a referral.
  • Use a BlueCard provider to keep your costs down (but doing so is not required).

To find a BlueCard provider, call 800-810-BLUE or go to anthem.com/ca, and select Find a Doctor.